Summary: M-Systems'
implementation of Multi-Factor Authentication for
patient portal logins provides an additional layer of
security to prevent unauthorized users from accessing
existing patient portal accounts.
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Description: When logging
into the patient portal, a unique code is sent to the
email associated with the user's account after
username and password have been successfully
verified. This unique code must be entered
entered and verified within a pre-determined time
frame to complete the login process.
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Prerequisites:
Existing patient portal username and password with
associated email address. Ability to access associated
email address.
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Action upon
Success: User is granted portal session.
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Action upon
Failure: Failure notice with contact instructions.
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Note: Session
timeout will require new login with MFA.
Multiple failures will result in locking of account.
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